Privacy Policy

Last Updated: 30/07/2025

At BratExtensionZ, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, book appointments, or communicate with us through social media or forms.

What Information We Collect

When you visit our website or contact us, we may collect the following information:

Name
Email address
Phone number
Instagram handle (if provided for booking)
Service preferences or booking notes
Payment information (if paying online or through Afterpay/Zip)
Any messages or feedback you share

How We Use Your Information

We collect this information to:

Confirm and manage your bookings
Communicate about appointments or services
Send confirmations, reminders, or updates
Respond to questions or customer service needs
Improve our services and user experience
Process payments securely

We do not sell, rent, or trade your personal information.

Third-Party Services

We may use trusted third-party tools (like Wix bookings, Stripe, Afterpay, or social media platforms) to help manage parts of our business. These services may process your information, but only as needed to complete tasks like:

Sending booking confirmations
Processing payments
Displaying social content

All third parties are required to protect your data in line with legal standards.

💌 Marketing & Messages

By booking with us or submitting your information, you may occasionally receive updates, promotional messages, or booking follow-ups. You can opt out of promotional messages at any time by replying “STOP” or contacting us directly.

How We Protect Your Info

We use secure tools and platforms to store and manage your information. Only authorized staff have access, and your details are never shared without permission unless required by law.

How Long We Keep It

We retain your booking history and basic contact info to improve your experience with us. You may request to have your data removed or updated at any time by contacting us.

📞 Contact Us

If you have questions or concerns about your privacy or data, contact us at:
📧 neishyyy3@gmail.com
📱 0427 849 292 - @bratextensionz